About Us
Our Story
Founded in 2008, Jenire Designs was born out of a passion for creating high-quality, eco-friendly candles that infuse homes with beautiful scents. What started as a small business has grown into a beloved brand that customers trust and love.
Customer Service
Our goal is to make sure we support you every step of the way. If you have concerns, we are ready to help you over email or a phone call.
Committed to Quality
No matter what product you're looking for, we guarantee its quality. We want you to feel confident that your purchase is right for you.
100% Satisfaction Guaranteed
We want you to be completely happy with your experience. If there is a problem with your order, get in touch so we can make it right.
Return and Refund Policy
Return Policy
Please inspect your order carefully upon arrival and let us know within 7 days if any significant damage occurred in transit. Please provide images of the damages and email us.
There are no refunds, Only Store credit.
- Returned items must be in original sealed packaging.
- Returned items must be unused.
- Returned must be received within 30 days of delivery date.
Email the following information:
- Order Number
- Item to return.
- Item condition
- Why item is being returned.
We will get back to you within 24 - 48 Business Hours. We are closed on Saturday & Sunday, as well as ALL major HOLIDAYS.
Once your item has been received, we will inspect and notify you.
About Us
Why Chose Soy Wax
Soy Wax is a natural product derived from soybeans. It is a renewable source that is biodegradable. It burns slower than other types.
While all candles emit some black soot while burning, soy wax burns cleaner and when used correctly can results in less soot.
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