Shipping Policy

Shipping Policy for JeniRe Designs

Thank you for shopping at JeniRe Designs! We’re committed to providing a smooth and transparent shipping experience for all of our customers. Please read below for details on our shipping methods, timelines, and policies.

📦 United States Shipping (FREE)

We proudly offer FREE USPS Priority Mail shipping on all orders shipped within the United States.

  • Carrier: USPS Priority Mail

  • Delivery Time: Estimated 2–5 business days

  • Tracking: Tracking information will be sent via email once your order ships

  • Processing Time: Please allow 1–3 business days for us to hand-pack and process your order

We do not currently offer expedited shipping, but we’re happy to help if you’re on a tight timeline—just email us before placing your order!

🌍 International Shipping (Calculated Rates)

We ship worldwide! All international orders are shipped via USPS or a local partner carrier. Shipping rates are calculated at checkout based on your location and the weight of your order.

  • Delivery Time: Estimated 7–21 business days

  • Customs, Duties & Taxes: JeniRe Designs is not responsible for any customs fees or import taxes. These are the responsibility of the customer.

  • Tracking: Tracking may be limited depending on the destination country

If you do not see your country listed or experience issues at checkout, please reach out to us directly.

💌 Shipping Questions & Support

If you have questions about your order, need help with tracking, or don’t see your shipping options available, contact us at:
📧 jeniredesigns@gmail.com

We aim to respond within 24–48 hours on business days.

🔁 Lost, Delayed, or Returned Packages

While we work hard to ensure all packages arrive on time, once an order has shipped, delivery is managed by USPS or your country’s postal system.

If your package is lost or delayed beyond the expected delivery window, please email us so we can help file a claim or investigate.

Thank you again for supporting our small business—we’re honored to bring warmth and fragrance into your space.
With love,
– JeniRe Designs